All arrangements between Ramya World Holidays (P) Ltd. and you are subject to the following conditions:
(In this terms and condition "we" is referred to Ramya World Holidays (P) Ltd., its agents, associates or employees, and "you" is referred to the clients/guests of Ramya World Holidays (P) Ltd.)
We always put all our efforts to run the trip smoothly to the given itinerary and as planned but ultimately our first priority is your safety. Since this is adventure trip and many times to the remote areas so please be prepare for the flexibility.
We do reserve the right to amend/cancel any programs to any acts of God, acts of governments or authorities' rules and regulation, natural disasters, wars, hostilities, civil disturbances, strikes, riots, epidemics, quarantines, flight delay/cancellations or traffic delays, failure of machinery or equipment or to any other causes beyond our control. We incur no liability to provide any services confirmed, if such inability is due to any of the causes listed above and no refund shall be made. In case of any additional service provided because of above situations or on request made by you, the extra charge must be borne by you which must be settle down before the departure date from the traveling country.
We have authorities from choosing the lodges, restaurants, resting points to the type of meals during treks/rafts and in any other adventures trip.
We have the right to disqualify anyone with unfavorable health conditions during the trip and likewise you will be compelled to leave the trip if you commit any unlawful act or disturbances to other members of the trip. No refund will be made in such cases. No refund will either be made, if you drop out from the journey or to the portions remain unused in the itinerary regardless of whatever reasons; or in case you finish your trip earlier than the scheduled. No refund will be made nor exchangeable for any unused accommodations, missed meals, transportation segments, sightseeing tours or any other services during the trip.
There is virtually possibility of flight delay, postponement or cancellation for notorious weather in Himalayan regions. So we strongly advise you to keep two or more spare days to prepare for the consequences. We do not hold any responsibility in the changes/ cancellation in the trip due to this. In case of these situations, you have to meet all your extra requirements by yourself. This applies with the overland transfers also which may include the reasons due to long traffic jam.
On any account, we’re not responsible to any type of your injuries, accident, death, sickness etc of any nature or by any means so as to the loss or damage of your luggage or property belonging to you even when shouldered by porters, ponies or vehicles. It is entirely your responsibility.
While every effort is made to ensure the safety of all participants, it is a condition of booking that you take out a personal travel insurance policy - comprehensive travel insurance, to protect against any eventuality. It must be valid in overseas covering adequate protection for the full duration of the trip which must cover personal liability, illness, injuries, hospitalization, travel medicines, loss of luggage and valuables, thefts, trip cancellation, changes or delayed in the trip due to unavoidable situations, stranded in the remote areas due to flight cancellations and most of all unlimited emergency evacuation protection (helicopter rescue) and for repatriation in case of an accident. If your trip involves certain adventurous activities (e.g. Paragliding, Bungee Jumping, Mountain Biking etc) you will need to make sure your policy specifically covers these activities too. All the bills must be settle before departure from the travelling country.
You must leave the copy of your insurance policy in our head office before commencing any activity with us. Please ensure you have your policy number and emergency telephone number of your insurance company.
It is your sole responsibility to ensure to carry all the necessary visas, vaccination and health certificates, travel documents etc as required by the government authorities of the country to be visited. We are not responsible if you are deported by immigration authorities for whatever reasons. No refund will be made in such cases.
Please be noted that all the places mention as the briefing in the itineraries may not be compulsory visited. It is only for the reference and according to the popularity; the places are visited within fixed time frame. The places mention for overnight stay en-route Trekking/Rafting/Tibet or any other overland tour or adventurous trip may not be the exact as mention as it depends on clients’ comfort, weather etc. Likewise the distances / heights of the places and the duration mention to reach the places including any other relevant information provided may not be the exact one as these are only for the general references. Tea house/local lodges during trekking/rafting or in any adventurous trip etc cannot be booked in advance dues to facility in communication. They are booked only one day earlier than the overnight stay by the trekking assistance. Please do not expect the standard of infrastructure of western countries in these areas rather enjoy the natural beauty in the friendlier environment.
The rates are subject to change due to changes in taxes, fluctuations in fuels costs & foreign exchange, hotels/ labors costs etc which difference amount has to be paid by you unless the final confirmation is made. Once the final confirmation is made these factors doesn’t affects the rates at all.
The booking, with the complete details of your and other members should reach to us at least 3 months before the commencement of trip and must be confirmed at least 45 days in advance.
Cancellation Policy: All cancellation is to be communicated in writing and different charges are levied as per different duration as mention below. Amendments of tour once booked will be treated as cancellation. However minor amendments can be made.
|When cancellation is made||Charges|
|One month from the commencement of trip||USD 100 will be charged|
|Two weeks from the commencement of trip||25 % of the total invoice will be charged.|
|One week from the commencement of trip||50 % of the total invoice will be charged.|
|Within a week from the commencement of the trip||No refund will be entertained.|
|NOTE - The cost of visa fees, airfares, permits fees, equipments charges etc are non refundable. Refunds (if any) for amendment or cancellation will be paid to the source in local currency. It would take at least 60 days to process such refund. (As per government rules and regulations.)|